Return & Refund Policy – trioovas.velibpi.com

???? Return & Refund Policy

Last Updated: 01/07/2025

Welcome to Trioova Jewel (trioovas.velibpi.com). We take pride in delivering quality jewelry. Please read our policy carefully before placing your order.

???? No Return Policy

All products sold on Trioova Jewel are non-returnable.

We do not accept returns under any circumstances
Orders once placed cannot be canceled or returned

???? No Refund Policy

We follow a strict no refund policy:

All payments made are non-refundable
No refunds will be issued for change of mind, incorrect selection, or delays

???? Same-Day Exchange (Only for Defective Products)

We offer exchange only in case of defective products, under strict conditions:

The issue must be reported on the same day of delivery
Requests made after the same day will not be accepted
Only defective or damaged items are eligible for exchange

???? Mandatory Proof

To request an exchange, you must provide:

A clear unboxing video (no cuts, continuous recording)
Visible proof of the defect or damage
Proper images of the product

⚠️ Without valid proof, the exchange request will be rejected.

???? Exchange Process

Once your request is verified, we will arrange a replacement of the same product
No refunds or alternative product exchanges will be provided
Exchange is subject to product availability

???? Shipping Terms

Shipping for approved exchanges will be handled as per our support team’s instructions
Original shipping charges are non-refundable

⚠️ Customer Responsibility

Before placing an order, customers must:

Check product details, size, and specifications carefully
Provide accurate shipping information

???? Contact Us

For any concerns, please reach out to us:

Brand Name: Trioova Jewel
Website: https://www.trioova.in
Email: itstrioova@gmail.com
Phone/WhatsApp: 8902235220

✔️ Agreement

By purchasing from Trioova Jewel, you confirm that you have read, understood, and agreed to this No Return & No Refund Policy.